Terms & Conditions

Find out more about our terms and conditions below.

Terms and Conditions

Payment and Security

We accept a variety of payments including Visa, MasterCard, Maestro, American Express and PayPal.

For further information regarding payment please contact our Customer Care Service at:

By Phone: +44 (0) 208 594 2052

By Email: customercare@donatellabalsamo.com



Products and prices are as shown on the website. Products are available as long as they are in stock. We reserve the right to change, update, improve or discontinue the products offered on the website at any time without notice.

There is no liability for lack of items in stock or for products not being available.

Any commercial resale or distribution of Donatella Balsamo products sold on the Website is strictly prohibited.

Please note that after your order has been dispatched, no requests to change or cancel it can be considered.