Delivery Information & Shipping
Discover essential delivery information and shipping rates for our brand.
LAST DELIVERY DATES FOR CHRISTMAS
20TH DECEMBER (Before 3pm) UK Standard Delivery
International Standard Signed For:
5thDecember – Asia and rest of the world
8th December – Australia & New Zealand
13th December – Europe
12th December – USA & Canada
14th December – Ireland, Belgium & France
Free UK Standard delivery on all orders within 2 to 3 working days.
All deliveries require a signature. Please give an address at which the parcel can be signed for on your behalf.
For a copy of the customer Return Form, please click and download here.
Your orders come free of charge in our distintive carved brown & gold jewellery boxes, complete with branded compliment card and care instructions.
International Delivery Information
All orders will be posted by Royal Mail International 'Signed For'
Orders from EU - £12.00 shipping cost
Orders from outside the EU - £16.00 shipping cost
The customer is also responsible for any customs or related charges. How long the shipment takes will depend on the destination. Usually taking between 5-15 working days. We cannot guarantee shipping times, please contact us at firstname.lastname@example.org if you require more information.
We deliver to all EU countries and the following Non-EU countries: Andora, Australia, Azores, Balearic Islands, Brazil, Canada, Canary Islands, China, Corsica, Faroe Islands, Hong Kong, Iceland, Japan, Luxembourg, Madeira, Malaysia, Malta, Monaco, Norway, Russia, Singapore, South Korea, Switzerland, Taiwan, United Arab Emirates, and the USA.
We cannot be held responsible for any shipping delays caused by the carrier or the destinations customs department.
Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer. Taxes and duties varies from country to country.
Once your order has been shipped a tracking number will be sent to you via email.