Online Payments

Discover how to make online payments fpr our stunning jewellery pieces with these helpful payment instructions.

Orders and Payments

Placing an order

Orders can also be placed in the Donatella Balsamo Online Store. Once you have found the item you would like to purchase, click on the add to cart button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. 

Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information. 


How can I cancel an order?

Cancellations can only be made if your order has not yet been dispatched. For any enquiries regarding cancellations, please contact our customer service team.



At the checkout, you can proceed as a guest or create an online account with us once you have placed your order. The purchase price for goods ordered is due when you place your order.


Methods of Payment

We accept the following cards for payment of purchases made online:





American Express


At the present time, we only accept payment in British Pound currency.

If you are experiencing difficulties with your payment or order please contact our customer care team on:

By Phone: +44 (0)208 594 2052

By Email: